How to setup your PAYE account notifications to use email

Setting up your communication channel with HMRC via email will significantly speed up your ability to stay updated

Before you can start to use the online PAYE service, you will need to have an activated PAYE account attached to your HM Government Gateway. In our on how to set up PAYE for the first time we describe the process and explain step by step the actions that you need to take.

This is the tricky part. The user interface of the very basic PAYE online website area within the HM Gateway is not the most intuitive. There are multiple ways to reach the same setting and from different pages. We find the simplest and easiest method is to navigate directly from summary view, which is the page immediately after login.

Once you are inside your government gateway account, find the menu at the top which says 'Manage account'.

Here you will find all the email notification options. Make sure you add your email to each online service for which you are registered. For example, Corporation tax, PAYE for Employers, etc. It is very important that you review all the emails and settings here otherwise you could miss vital communication.