WHICH INFORMATION MAY WE COLLECT?
Categories of information and data we may collect from our Users. Data we collect about you from your use of the Service and Website.
The first type of Data is non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from which we have collected Non- Personal Information. Non-Personal Information is any unconcealed information which is available to us while Users are using the Service or the Website. Non-personal Information which is being gathered consists of technical information and behavioural information and which may include, the User’s Internet protocol (IP) address used to connect your computer to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the User’s ‘click-stream’ on the Website and Services, the period of time the User visited a specific page on the Website or Service, methods used to browse away from a page. Data you give us. The second type of Data is individually identifiable information (“Personal Information“). This information may identify an individual or, in some cases if the Controller chose to, may be of a private and/or sensitive nature (only data processed through the Service). Personal Information which is being gathered through the Service consists of any personal details provided consciously and voluntarily by a Customer, End User or the Customer’s administrator or through your use of the ShiftAI platform. This may include your name (first and last), nickname, birthdate, gender, nationality, job title, phone number(s), date you first started working for your employer, department you work in, employee ID/ national security number, address, country, city, postcode, family status, spouse’s and other dependents name, gender and birth date, your bank account details (bank name, account number, account type SWIFT code, IBAN code, sort code, branch address), details regarding your salary and work (pay period, payment frequency, base salary, gross salary, overtime, bonuses, commissions, salary sacrifice, statutory payments such as sick, maternity/paternity leave, salary payment currency, credential regarding the right to work in your jurisdiction, tax code, equity, emergency contact details (name, relation, phone number(s), email address(es), city, country, post code), termination date, termination reason, probation end date, status in the system and in the workplace, IP address and other unique identifiers, User’s information relating to investment preferences and strategy, such as time horizon in connection with any investment plans, risk tolerance, net worth and desired filtering priorities for viewing investment choices from different financial service providers, information the Customer chooses to collect and other information User may choose to provide to ShiftAI and to its employee. Personal Information gathered not through the Service may include: contact details including firs and last name, job title, phone number, email, address, information you decide to share with us in the forms available on the Website, other information regarding point of contact of potential customer derived from public resources (like LinkedIn), your CV (if you choose to share it with us as part of the recruitment process with ShiftAI)
Additionally, we may also collect and store, if you choose to use the applicable features of the ShiftAI Services and provide to us financial data from your pension account, and other workplace retirement plan accounts, brokerage accounts and mutual fund accounts, including account numbers, account access information, identity of financial service providers, investment holdings, fee billings and deductions, purchases, sales and other transactions.
In the course of providing the Service, ShiftAI may learn demographic information about you such as employment history, savings and investment history, educational attainment, gender and interests. All of the above shall be deemed Personal Information for the purposes of this Privacy Police.
If our Customer chose to utilize the optional Time and Attendance module, we shall retain and process time logs as entered by the User. If the User chooses to use the Time Attendance ( also called “Auto Clock In”) application (a mobile application which allows an easy way to manage time attendance through the Platform including (but not limited to) by punching a clock and entering a time log to the system using a geo-fencing technology indicating when a User has entered into a certain predefined geographical parameter), the system may also retain logs and the pre-defined parameter thus certain limited geolocation information may be retained in the system. Please note that the pre – defined parameter may not be accurate and may not define exactly the parameter of the working place. ShiftAI cares about the privacy of its users and chose as part of its “privacy by design” architecture, not to collect precise geolocation or geolocation of User’s mobile device when it is outside the pre-defined parameter. A User can use the time attendance module without the Time Attendance application and can at any time switch off the auto clock-in feature in its “Settings” tab of the Platform or App (as applicable). By using the mobile application, the User consents to the limited collection of the aforementioned information. We will never sell your Personal Information to third parties. (for more information see the Section titled: “Sharing Data gathered through ShiftAI with third parties”). You do not have any legal obligation to provide any information to ShiftAI however, we require certain information in order to provide the Services. If you choose not to provide us with certain information, we may not be able to provide you with the Services. Login credentials (email and username) are required to have the ShiftAI system work properly. Contact details are required is you contact us through the Website (for instance to book a demo) in order for us to continue the communications with you. We may keep such Personal Information in a database which will be owned and controlled by the Controller. ShiftAI may also collect the email addresses of people who communicate with ShiftAI via email or via messenger services or create accounts and login credentials. By registering for a trial account on ShiftAI’s general website, ShiftAI will collect your name, company name, phone number and company email you provided. ShiftAI may use this information to offer ShiftAI’s services and support and to communicate with you about the Service and related offers. ShiftAI may not be aware of the nature of the information collected through the Services. Such information may include Personal Information about an individual’s racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or no membership), physical or mental health or condition, criminal offences, or related proceedings or any other data considered as sensitive under applicable law (“Sensitive Information”).
HOW DO WE COLLECT INFORMATION ON USERS OF ShiftAI™?
There are two main methods we use: We collect Non-Personal Information through your use of our Service or Website. In other words, when you are using the Service we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. We collect Personal Information which you provide us voluntarily. We collect Personal Information required to operate the Service when you or the Customer’s administrator register and open an account. In addition, we collect your Personal Information, which may be considered as personally identifiable, whether you provide us such information by entering it manually or via a Customer. We also collect Personal Information entered voluntarily by a Customer administrator.
WHY DO WE COLLECT SUCH DATA?
Data you give to us: We will use this Data only to provide the Services including: carrying out our obligations arising from any contracts entered into between you and ShiftAI and/or any contracts entered into between a Customer and ShiftAI and to provide you with the information, products and Services that you request from ShiftAI; • administering your account with ShiftAI; • verifying and carrying out financial transactions in relation to payments you make in connection with the Service; • notifying you about changes to our Service; • contacting you for the purpose of providing you with technical assistance and other related information about the Service; • replying to your queries, troubleshooting problems, detect and protect against error, fraud or other criminal activity; • Information gathered through the Website (not the Service) may be used to contact you to provide you with offers, offers and suggestions we think may interest you. You can opt out at any time from any mailing list by contact us or press the link in the emails sent to you). Such Data may be used also for ensuring in our legitimate interests that content from our website and Service is presented in the most effective manner for you and for your computer (where we have considered these are not overridden by your rights), to administer our Website, terms and internal operations including by trouble shooting, data analysis, testing, research, statistical and survey purposes, to keep the Website safe and secure, measuring and understanding effectiveness of advertising campaigns and to allow you to participate in interactive feature of our Website if you choose to do so. We may combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
SHARING DATA GATHERED THROUGH ShiftAI WITH THIRD PARTIES AND USE OF AGGREGATED DATA
We may give your Data to: Members of our Group Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, who support our processing of personal data under this policy. Third Parties Our selected third parties may include: aggregated • business partners, suppliers, affiliates, agents and/or sub-contractors for the performance of any contract we enter into with you. They may assist us in providing the Services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analysing data, providing IT and other support services or in other tasks, from time to time. These third parties will only use your information to the extent necessary to perform their functions; • analytics and search engine providers that assist us in the improvement and optimization of our site and subject to the cookie section of this policy (this will not identify you as an individual) and data processors who process your personal data on our behalf and in accordance with our instructions and applicable data protection law. A full list can be seen below: Amazon, Infrastructure and backups, https://aws.amazon.com/privacy/ Stripe, Payment (Credit Cards), https://stripe.com/us/privacy/ Gocardless (not a part of the ShiftAI Platform), Payment (Non credit card), https://gocardless.com/legal/privacy/ Intercom, Customer support platform, https://www.intercom.com/terms-andpolicies#privacy Mailchimp (not a part of the ShiftAI Platform), communication emails, https://mailchimp.com/legal/privacy/ WPEngine (not a part of the ShiftAI Platform), Communication emails, https://wpengine.com/legal/privacy/ Google analytics, General statistics, https://www.google.com/intl/en/policies/privacy/ Other service providers may be used in order to process data in accordance with this Policy for processing information gathered through the Website (not through the Service) for contact management, statistics, payment processing etc.. For a list of sub-processors processing contact details and information from the Website, please contact us. • pension plan providers and other insurance related employee benefits which may be made available to you through the Service, for the purpose of preparing proposal forms in respect of any pension or other insurance related employee benefit as you may direct, only upon Customer’s request and under a separate agreement between Customer and such provider; • independent financial advisor in connection with the provision of a third-party pension plan provider; We may disclose your personal information to third parties: • If ShiftAI’s all or substantially all of its assets are acquired by a third party including by way of a merger, share acquisition, asset purchase or any similar transaction, in which case personal data held by it about its customers will be one of the transferred assets. • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of supply terms and other agreements with you; or to protect the rights, property, or safety of ShiftAI, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime. For avoidance of doubt, ShiftAI may transfer and disclose Non-Personal Information to third parties at its own discretion. We May process Person Information to make it anonymized and aggregated per the Controller’s instructions to provide the Controller certain features and services (for instance benchmarking and analytics services). Users may opt-out from any processing of data to make Personal Information aggregated for statistical or benchmarking purposes, either through the Platform or by contacting ShiftAI via to the email detailed below (subject to Controller’s instructions and applicable law). Any aggregated data shall belong to ShiftAI provided it is completely anonymized, cannot identify any person, or reversed to be considered Personal Information again. ShiftAI may make such non-personal information publicly available or combined with other information provided no such data may identify a person, a customer or reversed to be considered Personal Information again.
WHERE DO WE STORE YOUR DATA?
MODIFICATION OR DELETION OF PERSONAL INFORMATION GATHERED THROUGH ShiftAI™
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PLEASE NOTE: THIS SECTION IS NOT APPLICABLE TO USERS OF THE SERVICE AND ONLY APPLY TO USERS OF THE WEBSITE AND POTENTIAL CUSTOMERS NOT REGISTERED FOR THE SERVICE.